573.864.1014
or
CG@crescgroup.com
 |
Our ServicesCrescendo Group offers a range of patient due billing services, both on an outsourced basis and in the form of resources designed to help a practice improve its own billing operations. Our PATIENT DUE BILLING SERVICE is a full-service account management resource for your practice. We cover all incoming and outgoing patient calls, statement generation, account activity notation and more, all from within your practice management system! Our specially trained agents represent your practice professionally in all interactions with your patients, assisting them in understanding their financial responsibilities, accepting payments and routing questions to the appropriate practice staff, as necessary. |
|
Statement As part of our service offering, we will issue statements to patients on a monthly basis in accordance with your practice guidelines. We will set up, process and manage daily statement files for your practice leveraging our special contracted vendor rates (and merely pass through associated processing and postage costs to you – with no markup). |
Patient Balance Following statement generation, Crescendo will provide follow up on all patient responsible balances (including self-pay with no insurance, self-pay after insurance, co-pays and deductibles). Our follow up processes include the identification of insurance balances (those still unpaid in A/R five days after balance becomes patient's responsibility). |
Automated Pre-list Crescendo Group will provide NextGen clients with a list of all accounts aged beyond 150 days (or greater) by automating the NextGen pre-list function. We will pre-list your practice’s accounts weekly. You can then review the accounts and run the Bad Debt process in NextGen, forwarding the resulting file to the Bad Debt Collection Agency of your Choice. |