Our Products A/R Healthcall is a revolutionary telephony system designed to replace hardware-based telephone systems. Using existing computer networks and “soft phones” connected to your call agents' computers, your staff can manage all incoming and outgoing calls – with more functionality than is available with traditional and expensive phone systems. For a small monthly fee associated with each toll-free number and a per minute call charge, your practice can better manage its patient account activities. We’re so convinced by A/RHealthcall, it’s what we use at Crescendo!

AVAILABLE FEATURES INCLUDE:

• Automated routing and predictive dialing
• Recording of every incoming and outgoing call for training and quality assurance
• Integrated voice mail system so that no call is ever dropped
• Creation of site-specific caller IDs so that patients will see their own doctor's office in the caller ID window of their phone
• The ability to color code incoming calls for routing, prioritization and follow up
• Sophisticated call campaigns for sending appointment reminders, sharing practice information, reaching out to patients to request call-backs regarding their balance and more
• Dedicated 800 number(s) with a practice-specific welcome
• A/R Healthcall also provides real-time call analysis in graphical form in an easy to use presentation

Rather than investing hundreds of thousands of dollars in phone systems that are almost immediately obsolete, you can now pay for the service you use, as you use it, and enjoy the benefits of real time product upgrades as they become available.